Identity Document Verification
Photo ID verification is our highest form of verification and may be requested for a number of reasons, including:
- A player who has deposited via credit card wanting to complete a player to player transfer
- A player meeting credit card deposit limits
- The Fraud or Cashier department requesting the documents at their discretion
If you have been asked to complete the verification procedure by the site for any reason, or simply wish to complete the procedure ahead of time to ensure smoother processing, please follow the instructions below:
STEP 2 - Together with the verification form we require:
- A legible copy of a valid driver's license, passport, or other government issued photographic ID.
- A copy of the front and reverse sides of any credit/debit card used to deposit on your account
STEP 3 - Send the completed form and other documentation to the CarbonPoker.com support team via one of the following methods:
- Scan and email to support@carbonpoker.com
- Take a digital photograph of the documents and email to support@carbonpoker.com
All scans and photographs must be easily read, and should match the information stored in your CarbonPoker.com account information.
Your personal information will remain with us in strictest confidence, according to the CarbonPoker.com privacy policy.
Players are only required to send this information once. If you should have any questions regarding our verification procedures, please read our FAQsand if necessary contact support@carbonpoker.com.